BOOKING

What payment methods does Made Glow accept?

Apple Pay, Google Pay, and all major credit and debit cards (Visa, Mastercard, Amex, Discover). All payments are processed by Stripe — Made Glow never sees or stores your card number.

Made Glow accepts the same payment methods you'd use anywhere else online or in apps. Specifically:

  • Apple Pay on iOS — default option for iPhone users; one Face ID tap to pay.
  • Google Pay on Android — same convenience on Pixel, Samsung, and other Android devices.
  • Credit and debit cards — Visa, Mastercard, American Express, Discover, and most international cards. Card data is tokenized at entry and stored only by Stripe.
  • Made Glow gift cards — purchased in-app and applied at checkout. More on gifting.

How charging works

When you book, we charge a deposit (usually 20% of the service price, set per-pro). The remainder is captured automatically when your pro marks the service complete. Refunds for a no-show or unsatisfactory service are issued back to the original payment method within 5–10 business days.

What about HSA/FSA cards?

Most HSA and FSA cards work for licensed massage therapy and certain medical-aesthetic services where your provider issues an itemized receipt — your card may need to clear an additional verification step. Standard cosmetology services (hair, nails, makeup, lashes, brows) generally aren't HSA/FSA eligible. Check your plan administrator.

Cash or Venmo?

Made Glow does not support cash or peer-to-peer payment apps. The platform's cancellation, refund, and insurance protections only apply when payment runs through the app. If a pro asks you to pay outside the app, please report it — it's a violation of our pro terms.

Security

Stripe is PCI-DSS Level 1 certified — the highest tier. Made Glow only ever sees a payment token, never the card number itself. Refund and dispute policy is published on our legal pages.

Still have a question?

Email [email protected] or use our contact form. Safety concern? Visit /safety or use the in-app SOS.

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