Important — please read carefully. This Agreement establishes that you are an independent contractor, not an employee of Made Glow (Section 2). It requires you to hold and maintain all licenses required to perform every service you offer, and to confirm — for every individual booking — that the requested service may lawfully be performed at the requested residential location under Florida law (Sections 4 and 5). It requires you to carry your own insurance (Section 10), and it includes a binding individual arbitration agreement and class-action waiver (Section 16). By accepting this Agreement you agree to all of these terms.

1. About this Agreement; acceptance

This Beauty Professional Agreement (the "Agreement") is a binding contract between Made Glow, Inc., a Florida corporation ("Made Glow," "we," "us," or "our"), and you, the beauty professional ("Pro," "you," or "your"). It takes effect on the date you accept it during the application or onboarding flow in the Made Glow app or on our website, and it governs your access to and use of the Made Glow platform, applications, and related services (the "Platform") to offer and provide beauty services to consumers ("Clients"). This Agreement incorporates by reference the Made Glow Terms of Service, Privacy Policy, and the separate FCRA background-check disclosure and authorization presented to you during onboarding. By accepting, you represent that you have read, understood, and agree to be bound by all of these documents. If you do not agree, do not use the Platform.

2. Independent-contractor relationship

You are an independent contractor. Nothing in this Agreement creates an employment, agency, partnership, joint-venture, or franchise relationship between you and Made Glow. You are not an employee, worker, agent, or representative of Made Glow, and you have no authority to bind Made Glow or to act on its behalf.

As an independent contractor, you alone control and decide:

Made Glow does not direct or control the manner or means by which you perform services. You are responsible for your own income, self-employment, and other taxes; for any occupational, business, or local licenses or registrations required to operate your business; for your own insurance; and for your own tools, products, transportation, and business expenses. Made Glow does not withhold taxes from your payouts, does not provide workers' compensation or unemployment coverage, and does not provide employee benefits. You are free to provide services to Clients and to other platforms or businesses outside of Made Glow.

3. Eligibility, identity verification, and background check

3.1 Eligibility

You represent and warrant that you are at least eighteen (18) years old, are legally authorized to work and to operate a business in the United States and the State of Florida, hold a valid government-issued photo identification, and have the legal capacity to enter into this Agreement.

3.2 Background check (Checkr)

You consent to Made Glow obtaining one or more consumer reports and background checks about you, conducted by Checkr, Inc. ("Checkr"), a consumer-reporting agency, both at onboarding and on a periodic or event-driven basis while you use the Platform. These checks are conducted in compliance with the federal Fair Credit Reporting Act ("FCRA") and applicable state law. A separate FCRA-compliant disclosure and your written authorization are presented to you during onboarding; that disclosure governs the background-check process and is incorporated into this Agreement by reference. You agree to provide accurate information to Checkr and to cooperate with the screening process. You acknowledge that approval to use the Platform is contingent on the results of the background check and identity verification, that Made Glow may decline or discontinue your access based on those results consistent with the FCRA and applicable law, and that Made Glow may, where required, provide you a pre-adverse-action and adverse-action notice and a copy of the report.

3.3 Ongoing accuracy

You agree to keep your account information, identification, license information, and insurance information accurate, current, and complete, and to promptly notify Made Glow of any change.

4. License and compliance warranty

This Section is fundamental to this Agreement. You represent, warrant, and covenant, on a continuing basis and as of the time of each booking, that:

You authorize Made Glow to verify your license status with the DBPR or other licensing authorities at any time. Made Glow's verification or display of license information is an administrative convenience only; it does not transfer to Made Glow any responsibility for your licensure or legal compliance, which remain solely yours.

5. In-home and travel services — Florida law and your responsibility

This Section is critical. Read it carefully before offering or accepting any booking.

Made Glow connects Clients with Pros who travel to perform services at a location the Client selects, which is typically the Client's private residence. Florida law restricts where regulated beauty services may lawfully be performed. In general, Chapter 477 of the Florida Statutes and the rules of the Florida Board of Cosmetology require that cosmetology services be performed in a licensed cosmetology salon, and provide only limited exceptions — which may include, depending on the facts and on current law and rules, services performed by or through a licensed mobile salon, services at a special event, services for a person who by reason of ill health or other circumstance is unable to go to a salon, and certain other narrow circumstances — each of which carries its own conditions, registration, sanitation, recordkeeping, and supervision requirements. Other services and other professions (for example, barbering or massage therapy) are governed by their own statutes, rules, and location requirements.

Made Glow does not determine, and cannot determine, whether any particular service may lawfully be performed at any particular location. Made Glow is a technology platform; it is not a licensed salon, mobile salon, or establishment, and it does not provide a license, establishment registration, mobile-salon registration, or legal authorization to you. You — not Made Glow — are solely responsible for knowing and complying with the law that applies to each service you perform and to the location where you perform it.

Accordingly, you represent, warrant, and covenant that, for every booking you accept, the specific service requested may be lawfully performed at the specific location requested, and that you and the service location satisfy every applicable legal requirement, which may include without limitation: (a) any required salon, mobile salon, special-event, residence/homebound, or local-business license, registration, or permit; (b) all applicable sanitation, disinfection, infection-control, equipment, water-supply, and recordkeeping requirements; (c) any required supervision or licensed-establishment affiliation; (d) any local zoning, occupational, or business-tax requirements applicable to performing the service at that location; and (e) maintenance of the insurance required by Section 10.

5.1 Per-booking attestation

Before you accept each booking, and as a condition of acceptance, you must affirmatively attest through the Platform that you have reviewed the requested service and the requested location and that you may lawfully perform that service at that location in full compliance with all applicable Florida and local law, licensing, and sanitation requirements. Each acceptance of a booking constitutes your renewed representation and warranty to that effect as of that booking. If you cannot truthfully make that attestation for a given booking, you must decline that booking. You bear sole responsibility and liability for the legality of every service you perform and every location at which you perform it, and you agree that the indemnification in Section 11 applies fully to any claim arising from a service performed at a location where it was not lawfully permitted.

6. Standards of service and Client safety

For each booking you accept, you agree to: (a) arrive at the agreed time and location prepared to perform the agreed service; (b) bring all tools, equipment, and supplies needed to perform the service to professional standards; (c) maintain a sanitary setup and use clean, disinfected, or single-use disposable tools and materials as required by your profession and by law; (d) follow proper consent, patch-test, draping, and sanitation practices for the service; (e) conduct a reasonable pre-service safety check, including asking about allergies, sensitivities, recent treatments, and relevant medical conditions, and decline or modify the service where it would be unsafe; (f) communicate with Clients solely through the in-app chat and conduct yourself professionally and respectfully; (g) keep your profile, portfolio, service menu, and pricing accurate and not misleading; and (h) maintain professional service quality and good standing on the Platform. You are solely responsible for the services you perform and for their quality, safety, and outcomes.

7. Prohibited conduct

You agree that you will not, and will not attempt to: solicit or accept off-Platform payment for services arranged through the Platform, or otherwise circumvent the Platform's payment system; harvest, store, or use Client contact information outside the app for purposes unrelated to a Made Glow booking; harass, threaten, discriminate against, abuse, or assault any Client or other person; discriminate against any Client on the basis of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, disability, pregnancy, or any other characteristic protected by law; bring weapons, illegal drugs, or alcohol to a booking, or perform services while impaired; misrepresent your identity, licensure, credentials, experience, insurance, or portfolio; perform services outside the scope of your license or competence; perform a service at a location where it may not lawfully be performed; or violate any applicable law in connection with the Platform or a booking. Violation of this Section is a material breach and may result in immediate suspension or permanent removal from the Platform and may be reported to licensing authorities or law enforcement.

8. Fees, payments, and payouts

Made Glow charges a marketplace fee on each booking, deducted from your payout, that depends on how the booking was sourced: fifteen percent (15%) of the service subtotal (excluding tip) when Made Glow sourced the Client (for example, the Client discovered you through Made Glow's matching, browse, or search), and four percent (4%) when you sourced the Client (for example, an existing client of yours, your invite link, or any subsequent booking between you and the same Client). A separate Made Glow service fee of $1.99 per booking is charged to the Client and is not deducted from your payout. One hundred percent (100%) of any tip a Client adds is paid to you, and Made Glow takes no fee on tips.

Payments and payouts are processed by Stripe, Inc. ("Stripe") through Stripe Connect. To receive payouts you must create and maintain a Stripe Connect account, accept the Stripe Connected Account Agreement, and provide accurate payout and tax information. Payouts are typically transferred to your linked bank account on a one to two (1–2) business-day cycle after a service is marked complete, subject to Stripe's processing and any holds applied for fraud, dispute, or compliance review. You are responsible for your own taxes; Made Glow or Stripe will issue an IRS Form 1099-K or other tax form where required by law, and you should consult a tax advisor. Made Glow may change its fees, fee tiers, or fee structure prospectively on prior notice as provided in Section 18; changes do not affect bookings already confirmed.

9. Cancellations, no-shows, refunds, and disputes

You may cancel a confirmed booking without penalty up to four (4) hours before the scheduled start time. Cancellations within four (4) hours of the start time, and no-shows, may result in a strike on your account; repeated strikes (for example, three within a rolling ninety (90)-day period) may result in temporary deactivation pending review. Repeated or last-minute cancellations harm Clients and the Platform and may lead to suspension or removal.

If a Client requests a refund and Made Glow approves it consistent with the Terms of Service and the applicable cancellation policy, the refunded amount may be deducted from your payout for that booking or from a future payout; where a booking is fully refunded, Made Glow does not retain its marketplace fee on the refunded amount. You are entitled to a written summary of the reason for an approved refund and may submit a response, which Made Glow will consider before taking any account action. Disputes about the quality or performance of a service are ultimately between you and the Client; Made Glow is not a party to the service contract and does not act as an arbiter or guarantor of services.

10. Insurance

You are solely responsible, at your own expense, for obtaining and maintaining your own professional liability insurance (also known as malpractice insurance) covering the services you perform, together with general liability insurance and any other coverage required by law or appropriate for your business. You represent and warrant that you maintain such coverage in commercially reasonable amounts at all times that you offer or perform services through the Platform, and you agree to provide proof of coverage to Made Glow upon request. Made Glow does not provide, and does not maintain, any insurance covering you or the services you perform, and nothing in this Agreement obligates Made Glow to defend, insure, or indemnify you. Made Glow's verification or non-verification of your insurance does not transfer any responsibility for coverage to Made Glow.

11. Indemnification

You agree to defend, indemnify, and hold harmless Made Glow, its affiliates, and each of their respective officers, directors, employees, contractors, agents, successors, and assigns (the "Made Glow Parties") from and against any and all claims, demands, suits, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and litigation costs) arising out of or relating to: (a) any service you offer, perform, or fail to perform, including any bodily injury, illness, allergic reaction, property damage, or death; (b) your breach of this Agreement, including the representations and warranties in Sections 4 and 5; (c) your violation of any law, regulation, board rule, or ordinance, including cosmetology, licensure, scope-of-practice, sanitation, health, safety, or tax laws; (d) your performance of a service at a location where that service was not lawfully permitted; (e) your negligence, gross negligence, recklessness, or willful misconduct; (f) any claim that you were misclassified or should have been treated as an employee; (g) your taxes; or (h) any content you submit. Made Glow may, at its option, assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with that defense; you will not settle any matter affecting the Made Glow Parties without their prior written consent.

12. Limitation of liability

To the maximum extent permitted by applicable law, in no event will the made glow parties be liable to you for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, income, business, goodwill, or anticipated earnings, arising out of or relating to this agreement or the platform, whether based in contract, tort, strict liability, or any other theory, even if a made glow party has been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the made glow parties' total aggregate liability arising out of or relating to this agreement or the platform will not exceed the greater of (a) the total marketplace fees you paid to made glow in the three (3) months immediately preceding the event giving rise to the claim, or (b) two hundred fifty united states dollars (us $250).

Some jurisdictions do not allow certain limitations of liability, so portions of this Section may not apply to you. Nothing in this Agreement limits liability that cannot be limited under applicable law.

13. Intellectual property and content license

You retain ownership of the photos, videos, biography, and other content you upload to your profile ("Pro Content"). You grant Made Glow a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, adapt (for technical purposes such as resizing), publish, publicly display, and distribute your Pro Content for the purposes of operating, providing, and promoting the Platform — including displaying your profile to Clients and featuring Pro work in Platform marketing. You represent and warrant that you own or have all rights necessary to grant this license and that your Pro Content does not infringe any third party's rights. The license terminates when you delete your Pro Content or close your account, except that Made Glow may retain and continue to use Pro Content as reasonably necessary for completed bookings (such as a published review context), for backup, and for legal, tax, or recordkeeping purposes, and may retain de-identified or aggregated data. All rights in the Platform itself, including its software, trademarks, and design, remain owned by Made Glow or its licensors.

14. Confidentiality and data protection

You will receive Client personal information — such as names, addresses, phone numbers, and service notes — solely to perform bookings. You agree to treat Client personal information as confidential, to use it only to perform the applicable booking and to communicate through the Platform, to protect it with reasonable safeguards, not to disclose or sell it, and not to use it for off-Platform marketing or solicitation. You agree to comply with the Made Glow Privacy Policy and applicable privacy and data-protection laws in your handling of Client information. This obligation survives termination of this Agreement.

15. Suspension and termination

Either party may terminate this Agreement at any time, for any reason or no reason, by closing the account or by written notice. Made Glow may also suspend or restrict your access to the Platform immediately, with or without notice, if it reasonably believes you have breached this Agreement, lost or had restricted a required license, failed a background check, created a risk to the safety of Clients or others, or engaged in fraud or unlawful conduct, or where suspension is reasonably necessary to protect Made Glow, Clients, or third parties. On termination, your right to use the Platform ends; Made Glow will process any undisputed payouts you have earned on the next normal cycle, except that payouts may be held pending resolution of a dispute, chargeback, fraud review, refund, or investigation. Sections 2, 4, 5, 10, 11, 12, 13, 14, 16, 17, and 18, and any other provisions that by their nature should survive, survive termination.

16. Dispute resolution — arbitration and class-action waiver

Please read this section carefully. It affects how disputes between you and Made Glow are resolved.

16.1 Informal resolution

Before initiating arbitration, you and Made Glow agree to first try to resolve any dispute informally. Send a written notice describing the dispute and the relief sought to [email protected]. The parties will negotiate in good faith for sixty (60) days.

16.2 Binding individual arbitration

If the dispute is not resolved within sixty (60) days, you and Made Glow agree that any dispute, claim, or controversy arising out of or relating to this Agreement, the Platform, or the relationship between you and Made Glow — including its formation, interpretation, breach, or termination, and including the question of misclassification — will be resolved by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect, except as modified here. The arbitration will be held in Broward County, Florida, in English, before a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

16.3 Class-action and jury-trial waiver

You and made glow agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any class or representative proceeding. You and made glow each waive any right to a trial by jury.

16.4 Exceptions

Either party may bring an individual claim in a small-claims court of competent jurisdiction, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information. Nothing in this Section prevents you from filing a charge or claim with a government agency where the law permits.

16.5 Opt-out of arbitration

You may opt out of this arbitration agreement and class-action waiver by sending written notice to [email protected] with the subject line "Arbitration Opt-Out" within thirty (30) days after you first accept this Agreement. The notice must include your full name, address, email, and a clear statement that you wish to opt out. Opting out will not affect any other part of this Agreement.

16.6 Severability

If the class-action waiver in Section 16.3 is held unenforceable, then the entirety of this Section 16 will be void, and the dispute will proceed in court under Section 17. The remaining provisions of this Section are otherwise severable.

17. Governing law and venue

This Agreement and any dispute arising out of or relating to it or the Platform are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Subject to the arbitration agreement in Section 16, the exclusive jurisdiction and venue for any non-arbitrable claim lie in the state and federal courts located in Broward County, Florida, and you consent to personal jurisdiction in those courts.

18. Changes to this Agreement

Made Glow may update this Agreement from time to time. If we make material changes, we will notify you by in-app notification or email at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of an update constitutes your acceptance of the updated Agreement. If you do not agree to an update, you must stop using the Platform.

19. General provisions

20. Contact

Version 1.0 · Effective May 20, 2026. Questions? Email [email protected].