You're trusting a stranger with your hair, nails, or skin, so we want to be specific about exactly what happens before a pro can be booked on Made Glow. This page describes only what Made Glow does today.
Before a pro can be booked
1. Identity
The pro submits a government photo ID and a selfie, which the Made Glow team reviews.
2. Florida license
If the pro's services need a Florida license, that license is checked against state board records, either automatically through public records or by manual review. Services that Florida law exempts from licensing, such as makeup, don't need a license, and a pro who signs up under a license-exempt occupation can only list services that exemption covers.
3. The services they list
Services beyond a Florida beauty license, such as injectables and microneedling, can't be listed on Made Glow without a verified medical license and Made Glow's approval.
4. Payouts and approval
The pro has to set up payouts through Stripe, and the Made Glow team reviews each application. A pro appears to clients only after approval, with payouts enabled and their license verified (or exempt).
Where appointments happen
Pros offer appointments at their own location. Pros who are authorized for mobile service can also come to you; you choose where when you book.
If something goes wrong
In an emergency, call 911. To report a safety concern to Made Glow, use Report an issue on the booking screen or email [email protected]. Your address isn't shown on any public page or in search results; the pro you book gets it for the appointment.
Made Glow is a marketplace. Pros are independent contractors who agree in the Pro Agreement to carry their own insurance; Made Glow does not maintain insurance covering pros' services.
Our trust and safety page is at madeglow.com/safety. If you're a beauty pro and want to know what applying involves, see the pro page.