FOR PROS

How does scheduling work for pros?

Set your weekly hours in Account → Availability & Schedule and block days off under Time off & blocked dates. Clients can book open times inside your hours, from 30 minutes from now up to 14 days ahead.

Weekly hours

In the Pro app, go to Account → Availability & Schedule. Under Weekly schedule, turn on the days you work and set a start and end time for each.

Time off

On the same screen, tap Time off & blocked dates to block vacation days or any other dates. Clients can't book you on blocked dates.

What clients can book

Clients see open times in 30-minute steps inside your hours, for the next 14 days. The earliest time they can book is 30 minutes from now, and times that overlap one of your existing bookings aren't offered.

Where you work

You set your service area in your profile. If you've confirmed you hold the authorization to work at clients' locations, you can offer at-client service and set how far you'll travel. Clients then choose At Pro's Location or At Client's Location when they book.

Reschedule requests

A client can ask to move a booking to a new time, and you can propose one too. The other person accepts or declines.

On the day

From the booking, you can mark it on the way (with your estimated arrival time), in progress, and complete. Your client sees the status on their booking.

Still have a question?

Email [email protected] or use our contact form. Safety concern? Visit /safety or email [email protected].

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