Safety tips for in-home beauty services

Mobile beauty services are statistically very safe — same incident rate as a brick-and-mortar salon, and the platform layers on tools you wouldn't have at a walk-in. A few practical habits make every booking smoother. Full canonical safety guidance is at /safety.

Before the booking

• Read the pro's reviews. Five or more reviews on the profile is a strong signal. Look for repeat-client mentions ("I've been with [pro] for a year") — those are the highest-trust indicators.
• Confirm the pro's credentials. Every Made Glow pro's profile shows a license number — you can verify it on the Florida DBPR public lookup. More on licensing.
• Add a default service location. Pinning your home (vs. dropping a one-time pin) means it's only shared with confirmed bookings.

Setting up the space

• Pick a defined room. Bathroom-adjacent for hair and makeup; quiet bedroom for facials and massage; a kitchen island works great for nails. The pro brings their own portable setup.
• Have a power outlet free. Most pros need one (LED nail lamp, hair tools, ring light, magnifying lamp). Multi-outlet strips are fine.
• Secure pets. Even friendly pets distract the pro and can interfere with chemical-based services. A closed door or quiet room works.
• Put valuables away. Same hygiene as having any service worker in your home — basic precaution, not specific to Made Glow.

During the appointment

• Keep your phone accessible. The booking screen has an SOS button (top right) that pings Made Glow's trust-and-safety team plus 911 if you tap-and-hold for 3 seconds.
• Share trip details. Tap Share with a friend on the booking — sends a secure link with the pro's name, photo, and ETA to a trusted contact. Auto-revoked after the appointment.
• Use in-app chat. Don't share phone numbers or email — the platform's record of every conversation is what backs incident reports.

After

• Rate honestly. Reviews protect the next client. Don't soft-pedal a quality issue out of awkwardness — see unsatisfactory service.
• Report concerns immediately. Anything safety-related goes to [email protected]. More on reporting.

Insurance

Pros on Made Glow are independent contractors. They are responsible for their own general-liability and professional-liability insurance. Made Glow does not provide, broker, or guarantee platform-funded liability insurance. See the Pro Agreement and /safety for the canonical statement.