I forgot my password / can't access my account
1. Use the same sign-in method as before
If you signed up with your email, enter it and use the 6-digit code we send you. If you signed up with Google, Apple, or Facebook, use that button again. Signing in a different way can create a new, empty account instead of opening yours.
2. Find the code email
Check every folder, including spam and promotions, for the email from Made Glow. Codes expire after 10 minutes, and you can ask for a new one after 30 seconds.
3. Too many tries
If the app says Too many requests, wait the number of minutes it shows, then try again.
4. Contact support
If you still can't get in, email [email protected] with your name and the email address or sign-in method you used, and the team will help you get back in.
Still have a question?
Email [email protected] or use our contact form. Safety concern? Visit /safety or email [email protected].
← Back to Docs